Everything You Need to Know

In most cases, Odyssey Baths customers are exempt from paying VAT. You qualify for 0% VAT if the bath is purchased for someone with a chronic illness or mobility restriction (e.g., arthritis, heart condition).

You do not need to be registered disabled or provide a doctor's letter. You simply sign a self-declaration form at checkout. Contact us if you are unsure about your eligibility.

Yes, our models are specifically designed to replace standard UK bathtubs.

• We offer standard lengths of 1500mm and 1700mm.
• The Carnelian model is 1675mm, making it perfect for replacing a 1700mm bath without needing to re-tile the walls.
• For smaller spaces, we have compact deep soakers ranging from 900mm to 1045mm.

Safety is our number one priority. All Odyssey models feature:

• Low Threshold Entry: Minimizing the risk of tripping.
• Anti-slip Surface: Integrated into the floor of the bath.
• Built-in Seating: Ergonomic seats and grab rails for maximum stability and support.

Our baths are designed for easy maintenance. They are crafted from high-quality gel coat, a non-porous material that is resistant to stains, mold, and mildew.

On specific sit-in models like the Affinity or Maestro, the door can be removed in seconds, allowing for effortless cleaning of the entire tub.

We use technology to ensure the fastest possible exit. Most of our models feature Twin Waste Technology (two waste outlets), which allows water to drain significantly faster than a standard bath.

This minimizes the waiting time so you don't get cold while the bath empties.

We are confident in our quality and offer comprehensive support:

• Lifetime Warranty on the watertight Door Seal.
• 5-6 Years Warranty on the bath shell (depending on model).
• 1 Year Warranty on electronics, spa systems, and lighting.